
Business and Technology Consulting, Services, and Development

Analysis, Implementation, Integration, Troubleshooting, Support

Sales Development and Marketing


Leaf Innovations brings over 35 years of global technology expertise, including business applications, contact center, IT, cloud (public, private, ops), databases, disaster preparedness/response, business continuity, security, and enterprise architecture.
One-time and recurring services leverage significant hands-on experience: Analysis, design, implementation, upgrades, patching, monitoring, optimization, training, user-support, troubleshooting. Leaf Innovations cares for technology while you focus on your core business.
Sales and marketing capabilities for diverse industries: Public speaking, trade shows, webinars, presentations; technical writing, copywriting and content review; business and lead development.
For food service business development, click here.

Call Center and Multichannel Expertise
Self-Service and IVR
Complex Routing
Reporting and Analytics

Public, Private, Hybrid Cloud; Data Center
Virtual Machine Deployment
Software Installation
Sizing, Monitoring, Efficiency

System Analysis/Recommendations
Vulnerabilities, Certificates
Site Security Programming/Config.

Planning and Disaster Response
High Availability
Geographic Redundancy
Locations, Events, Technology

Databases and Content
ETL, Normalization/Clean-Up, Migration
Analysis, Export, Import, Convert
RDMBS Design/Ops, Auto-ID (Bar Code)

Including:
WFO/WFM, Website Development
Team Management, Tradeshows, Presentations, Webinars, Training
IoT, A/V, Video Conferencing

Assertion®, a voice security company:
SecureVoice™: Real-time AI-based protection from scam, robocalls, toll fraud, and cyber attacks.
Identity Assurance™: Call trust through Gen AI-powered secure call branding.
Smart Logging™: Real-time voice assets observability, single dashboard.

Brown Bacon provides:
Private AI with a chatbot trained on your reliable data. Frees-up staff while providing expert support.
Autonomous Social Media: Creates, schedules, and posts pre-approved and engaging content. Brand-aligned messaging, pictures, links, hashtags.
Secure Platform: AI chat, digital asset management, automation, monitoring, integrations, analytics, and intelligence.

Blackbird Professional Services is committed to expert integration, project coordination, and implementation services designed to help contact centers deliver and manage interactions, whether person to person or self-service, via their customer’s preferred communications media.

CXFabric designs and builds integrations for Contact Centers, BPOs, and communication platforms, using our own CXFabric integration platform to deliver faster, safer, and more maintainable solutions.

Integral Technologies (IntechCX) partners with sales organizations, technology vendors, and delivery experts to transform contact centers into smarter, more strategic customer engagement engines.

Island Business Support, a Managed Service Provider, offers technology solutions for small and medium sized businesses with personal and friendly service.

Strata Professional Services is an experienced full service contact center solutions deployment and integration company. We provide the full spectrum of pre-sales, installation, integration, training, managed services and app development.
VeloceCom provides expert contact center consulting, with decades of experience as a trusted advisor.