Business and Technology Consulting, Services, and Development
Analysis, Implementation, Integration, Troubleshooting, Support
Sales Development and Marketing
Leaf Innovations brings over 35 years of global technology expertise, including business applications, contact center, IT, cloud (public, private, ops), databases, disaster preparedness/response, business continuity, security, and enterprise architecture.
One-time and recurring services leverage significant hands-on experience: Analysis, design, implementation, upgrades, patching, monitoring, optimization, training, user-support, troubleshooting. Leaf Innovations cares for technology while you focus on your core business.
Sales and marketing capabilities for diverse industries: Public speaking, trade shows, webinars, presentations; technical writing, copywriting and content review; business and lead development.
Call Center and Multichannel Expertise
Self-Service and IVR
Complex Routing
Reporting and Analytics
Public, Private, Hybrid Cloud; Data Center
Virtual Machine Deployment
Software Installation
Sizing, Monitoring, Efficiency
System Analysis/Recommendations
Vulnerabilities, Certificates
Site Security Programming/Config.
Planning and Disaster Response
High Availability
Geographic Redundancy
Locations, Events, Technology
Databases and Content
ETL, Normalization/Clean-Up, Migration
Analysis, Export, Import, Convert
RDMBS Design/Ops, Auto-ID (Bar Code)
Including:
WFO/WFM, Website Development
Team Management, Tradeshows, Presentations, Webinars, Training
IoT, A/V, Video Conferencing
Assertion®, a voice security company, provides:
SecureVoice™: Real-time AI-based protection from scam, robocalls, toll fraud, and cyber attacks.
Identity Assurance™: Call trust through Gen AI-powered secure call branding.
Smart Logging™: Real-time voice assets observability, single dashboard.
Blackbird Professional Services is committed to expert integration, project coordination, and implementation services designed to help contact centers deliver and manage interactions, whether person to person or self-service, via their customer’s preferred communications media.
CXFabric designs and builds integrations for Contact Centers, BPOs, and communication platforms, using our own CXFabric integration platform to deliver faster, safer, and more maintainable solutions.
Integral Technologies (IntechCX) partners with sales organizations, technology vendors, and delivery experts to transform contact centers into smarter, more strategic customer engagement engines.
Island Business Support, a Managed Service Provider, offers technology solutions for small and medium sized businesses with personal and friendly service.
Pacific Northweb Digital: Checkout their website to get the full story.
Strata Professional Services is an experienced full service contact center solutions deployment and integration company. We provide the full spectrum of pre-sales, installation, integration, training, managed services and app development.
