Empowering Growth

A leaf.

Business and Technology Consulting, Services, and Development

Analysis, Implementation, Integration, Troubleshooting, Support

Sales Development and Marketing

SERVICES

Leaf Innovations brings over 35 years of global technology expertise, including business applications, contact center, IT, cloud (public, private, ops), databases, disaster preparedness/response, business continuity, security, and enterprise architecture.

One-time and recurring services leverage significant hands-on experience: Analysis, design, implementation, upgrades, patching, monitoring, optimization, training, user-support, troubleshooting. Leaf Innovations cares for technology while you focus on your core business.

Sales and marketing capabilities for diverse industries: Public speaking, trade shows, webinars, presentations; technical writing, copywriting and content review; business and lead development.

For food service business development, click here.

Experience

Contact Center

Call Center and Multichannel Expertise

  • Self-Service and IVR

  • Complex Routing

  • Reporting and Analytics

Architecture

Public, Private, Hybrid Cloud; Data Center

  • Virtual Machine Deployment

  • Software Installation

  • Sizing, Monitoring, Efficiency

Security

System Analysis/Recommendations

Business Continuity

Planning and Disaster Response

  • High Availability

  • Geographic Redundancy

  • Locations, Events, Technology

Data

Databases and Content

  • ETL, Normalization/Clean-Up, Migration

  • Analysis, Export, Import, Convert

  • RDMBS Design/Ops, Auto-ID (Bar Code)

Other

Including:

  • WFO/WFM, Website Development

  • Team Management, Tradeshows, Presentations, Webinars, Training

  • IoT, A/V, Video Conferencing

Project/Experience History

pArtNERS

Partner Assertion details

Assertion®, a voice security company, provides:

  • SecureVoice™: Real-time AI-based protection from scam, robocalls, toll fraud, and cyber attacks.

  • Identity Assurance™: Call trust through Gen AI-powered secure call branding.

  • Smart Logging™: Real-time voice assets observability, single dashboard.

Partner Blackbird details

Blackbird Professional Services is committed to expert integration, project coordination, and implementation services designed to help contact centers deliver and manage interactions, whether person to person or self-service, via their customer’s preferred communications media.

Partner CX Fabric details

CXFabric designs and builds integrations for Contact Centers, BPOs, and communication platforms, using our own CXFabric integration platform to deliver faster, safer, and more maintainable solutions.

Partner IntechCX details

Integral Technologies (IntechCX) partners with sales organizations, technology vendors, and delivery experts to transform contact centers into smarter, more strategic customer engagement engines.

Partner Island details

Island Business Support, a Managed Service Provider, offers technology solutions for small and medium sized businesses with personal and friendly service.

    Partner PNWD details

    Pacific Northweb Digital: Checkout their website to get the full story.

    Partner Strata details

    Strata Professional Services is an experienced full service contact center solutions deployment and integration company. We provide the full spectrum of pre-sales, installation, integration, training, managed services and app development.

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